Admin Assistant Sales

Fort Smith, AR Courtyard
900 Rogers Ave.
Requisition ID
Hotel - Marketing and Sales
Previous Experience Preferred
Employment Type
Regular Full Time
Pay Rate

About Us

With 35 owned properties, comprised of more than 8,400 guest rooms and 1.7 million square feet of banquet space, our properties and brands represent some of the finest facilities in the industry and a competitive edge for John Q. Hammons Hotels and Resorts!


Mr. Hammons built properties that provide an exceptional guest experience. Our vision is to ensure we live up to Mr. Hammons standards of excellence by providing exceptional award winning facilities for each guest!

Position Description

Job Purpose: 


Performs complex administrative and clerical functions to facilitate operations within department.  Assists executives/administrators in data collection, publishing reports, distribution of reports, and other administrative activities.   Functions as the central contact for information specific to Sales.


Job Responsibilities: 


  • Review SOP methods in order to improve workflow, simplify reporting procedures, or implement cost reductions.  Reviews methods of improving work measurements or performance standards.
  • Maintain organization operating reports, such as, control form, personnel and budgetary requirements.
  • Coordinate collection and preparation of operating reports, such as time and attendance records, terminations, new hires, transfers, budget expenditures, and statistical records of performance data.
  • Display excellent customer relation skills and takes initiative to greet guests in a friendly manner.
  • Respond to inquiries- inbound phone, written, advertising, tradeshows.
  • Compile, store, retrieve, and maintain management data in a neat and accurate filing system.
  • Develop professional sales presentation materials, with guidance and utilizing available resources.
  • Ensure uniform and appearance is clean and professional.
  • Host property tours, familiarizing potential customers with property features, products, and services.
  • Maintain office and copy machine supplies.
  • Maintain positive working relationship with others, support team to reach goals. Listen and respond appropriately to others.
  • Maintain confidentiality of proprietary information and protect company assets.
  • Other duties as assigned.


Job Skills:


  • Operate standard office equipment other than computer.
  • Communicate and speak with others using clear and professional language
  • Reading Comprehension — Understanding written sentences and paragraphs in work related documents and able to proof documents. Excellent grammar skills.
  • Excellent computer skills, to include MS products, Word, Excel, PowerPoint, Outlook and brand property management system(s).Must have proficient typing skill and able to type/keyboard at an acceptable speed.
  • Exercise excellent listening skills.
  • Service Orientation – actively looking for ways to help people.  


Job Qualifications:




  • High School Diploma or equivalent or technical training in administration.




  • Minimum six (6) months office experience or sales, customer service experience.

Benefits and EEO

Full-time associates are eligible for the following benefits:


  • Paid Time Off
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Short-term and long-term disability
  • Company paid life with employee paid supplemental options
  • Matching 401-k with immediate vesting for eligible participating associates
  • Company Hotel Travel Discounts



John Q Hammons Hotels & Resorts is an Equal Opportunity/Affirmative Action Employer
Minorities/Females/Individuals with Disabilities/Protected Veterans 
here to view EEO is the Law


Note:  To be considered for this position, candidates MUST apply at


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