Banquet Manager (Director of Event Operations)

Richardson, TX Renaissance
900 East Lookout
Requisition ID
Hotel - Event Planning
Varies on Business Levels
Employment Type
Regular Full Time
Pay Rate

About Us

JQH logo


With 35 owned properties, comprised of more than 8,400 guest rooms and 1.7 million square feet of banquet space, our properties and brands represent some of the finest facilities in the industry and a competitive edge for John Q. Hammons Hotels and Resorts!


Mr. Hammons built properties that provide an exceptional guest experience. Our vision is to ensure we live up to Mr. Hammons standards of excellence by providing exceptional award winning facilities for each guest!

Position Description

Job Purpose:

To schedule banquets, parties, etc., ensuring all arrangements are made so as to provide the customer with a very high level of service and quality. 

Job Responsibilities:

  • Determine amount of future business and work load requirements with information gathered from sales department.
  • Requisition required help and instruct work expectations for banquets.
  • Meet with function group leaders to determine last minute changes and discuss various set-up arrangements.
  • Ensure proper service to clients during the banquet.
  • Ensure proper cleaning of all equipment after function is completed.
  • Supervise assigned banquet personnel: hiring, terminating, training and developing.
  • Schedule banquets, parties, etc.
  • Assist personnel in setting up a function room to the desired specifications set forth by the sales office.
  • Other duties as assigned.

Job Skills:

  • Read and interpret business records and statistical reports.
  • Use mathematical skills to interpret financial information and prepare budgets.
  • Analyze and interpret policies established by administrators.
  • Understand government regulations covering business operations.
  • Make business decisions based on production reports, similar facts, and experience.
  • Deal with the general public, customers, employees, union and government officials with tact and courtesy.
  • Plan and organize the work of others.
  • Change activity frequently and cope with interruptions.

Job Qualifications:

Education -

  • Bachelors Degree in Hotel Management required.

Experience -

  • Two (2) years supervisory experience in banquet operations with three (3) years hotel operations experience; OR, an equivalent level of education and experience.

Benefits and EEO

Full-time associates are eligible for the following benefits:

  • Relocation:  Company paid or reimbursed relocation costs as agreed upon at time of hire
  • Paid Time Off
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Short-term and long-term disability
  • Company paid life with employee paid supplemental options
  • Matching 401-k with immediate vesting for eligible participating associates
  • Company Hotel Travel Discounts


John Q Hammons Hotels & Resorts is an Equal Opportunity/Affirmative Action Employer
Minorities/Females/Individuals with Disabilities/Protected Veterans 
here to view EEO is the Law


Note:  To be considered for this position, candidates MUST apply at


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