Sales Manager

Location Name
Fort Smith, AR Courtyard
Location Address
900 Rogers Ave.
Requisition ID
Hotel - Marketing and Sales
FT Position
Employment Type
Regular Full Time
Pay Rate

About Us

Built to be the best, our commitment to delivering excellence is our bridge to a progressive, successful future.


Do you like working with local civic groups and companies within the community?  John Q. Hammons Hotels & Resorts is currently seeking a Sales Manager to work with our exciting, fast-paced sales team at our Courtyard by Marriott Fort Smith, AR, Downtown



You’ll enjoy excellent benefits, including a company-matched 401(k) plan, associate incentives, and discount programs.  As one of the largest private independent owners and hotel management companies in the U.S., JQH offers quality training and ample advancement opportunities to further your management career.

Position Description

Job Purpose: 

Secure new volume accounts; grow positive relationships with assigned existing accounts; assure positive recognition within the local community for the hotel.

Job Responsibilities:  

  • Solicit, negotiate and generate contracted revenues from volume prospects that meet criteria established in the hotel business plan.
  • Employ revenue management techniques to recommend corporate rate proposals.
  • Accurately prepare and present Requests for Proposals so that both client and hotel receive a good value.
  • Prospect for new contract business using a wide variety of methods including phone calls, outside sales calls, attending community functions, Internet prospecting, supplier partnerships, trade journals, etc.
  • Develop, implement and constantly modify sales action plans.
  • Manage and maintain an accurate and up-to-date contact management system.
  • Negotiate and close contracts that meet the hotel’s business plan objectives.  Desired arrival, departure and volume patterns must be met.
  • Internally communicate client requirements, thereby ensuring all information is accurate between client and hotel staff.
  • Coordinate and participate in target market trade shows and sales blitzes.
  • Conduct competitive analysis and maintain competitor files in order to be able to compete successfully.
  • Maintain good rapport with local civic groups and companies.
  • Other duties as assigned.

Job Skills:

  • Computer skills to include word processing, spreadsheet, and familiarity with brand specific property Management System(s).
  • Ability to exercise excellent communication, presentation, organization, time management and listening skills.
  • Ability to use analytical skills for measuring business potential and value to the hotel.

Job Qualifications: 

Education -

  • Associates Degree in Sales & Marketing, Business, or a related field.

Experience -

  • Minimum two (2) years hotel sales experience or the equivalent amount of industry experience; OR, equivalent combination of education and work experience.

Licenses/Certifications -

  • Must possess a valid driver’s license and reliable transportation to drive to appointments.

Benefits and EEO

Full-time associates are eligible for the following benefits:

  • Salary:  Excellent base pay with a lucrative commission incentive program that pays out quarterly.
  • Relocation:  Company paid or reimbursed relocation costs as agreed upon at time of hire
  • Paid Time Off
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Short-term and long-term disability
  • Company paid life with employee paid supplemental options
  • Matching 401-k with immediate vesting for eligible participating associates
  • Company Hotel Travel Discounts


John Q Hammons Hotels & Resorts is an Equal Opportunity/Affirmative Action Employer
Minorities/Females/Individuals with Disabilities/Protected Veterans 
here to view EEO is the Law


Note:  To be considered for this position, candidates MUST apply at


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