• Banquet Captain

    Location Name
    Allen, TX Courtyard
    Location Address
    210 E. Stacy Rd.
    Requisition ID
    2018-10971
    Category
    Hotel - Event Planning
    Schedule
    Varying schedule
    Previous Experience Preferred
    1 Year
    Employment Type
    Regular Full Time
    Pay Rate
    14.75
    Hotel
    Courtyard
  • About Us

    Join a leading hotel and asset management company, overseeing a portfolio of 84 hotels in 30 states licensed primarily through the Marriott, Hilton and Intercontinental brand families.  We strive to bring to life a culture that promotes the four simple values that drive our business: Perseverance, Respect, Service, and Teamwork.

    Position Description

    Job Purpose:  

    To plan the serving details for banquets, receptions, and other social functions.

    Job Responsibilities: 

    • Display good customer relation skills and take initiative to greet guests in a friendly manner.
    • Guide, direct, and motivate subordinates — Provide guidance and direction to subordinates, including setting performance standards and monitoring performance.
    • Requisition additional help as required by banquet schedule.
    • Direct setting up of tables, and decorations.
    • Plan the serving order and orchestrates its completion in a timely, quiet and courteous manner.
    • Direct wait staff and set up staff.  Train all set up and wait staff. Ensure that waiters and waitresses are ready to serve meal when it is prepared.
    • Take the initiative to greet guests in a friendly and warm manner and ensure all needs are met. 
    • Observe guests to fulfill any additional requests, to perceive when next course should begin, or when meal is completed.
    • Aid in the operation of the banquet department.
    • Ensure proper banquet check control.
    • Actively participate in room set up and service.
    • Inventory equipment.
    • Display awareness and compliance with security, safety, emergency and energy procedures.
    • Relieve banquet manager and operate the department.
    • Follow all company and safety and security policies and procedures; report accidents, injuries and unsafe work conditions to management; complete safety training and certifications.  Maintain confidentiality of proprietary information and protect company assets.
    • Ensure uniform and appearance is clean and professional.
    • Other duties as assigned.

    Job Skills:

    • Use judgment and reasoning to cope with emergencies such as sudden illness, accident, or interrupted service.
    • Perform a variety of activities, changing activities frequently and sometimes without notice.
    • Plan and carry out an activity, such as a card party or dance.
    • Plan the work of others.

    Job Qualifications:   

    Education   

    • High School Diploma or equivalent preferred.

    Experience   

    • Minimum six (6) months experience in banquets or catering food service.

    Benefits and EEO

    Full-time associates are eligible for the following benefits:

    • Paid Time Off
    • Medical Insurance
    • Dental Insurance
    • Vision Insurance
    • Short-term and long-term disability
    • Company paid life with employee paid supplemental options
    • Matching 401-k with immediate vesting for eligible participating associates
    • Company Hotel Travel Discounts

    We offer more than a great job; we offer the ability to make a difference in a meaningful way every day. Whether you are a recent graduate, new to the industry, or an experienced professional, we provide extraordinary opportunities for growth and competitive compensation and benefits in an exciting, customer-centric workplace.

     

    Equal Opportunity/Affirmative Action Employer
    Minorities/Females/Individuals with Disabilities/Protected Veterans 
    Click 
    here to view EEO is the Law

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