• Coffee Shop (Deli) Attendant

    Location Name
    Springfield, MO University Plaza
    Location Address
    333 John Q. Hammons Pkwy.
    Requisition ID
    Hotel - Food Preparation and Serving
    7am - 3pm or 3pm - 10pm
    Employment Type
    Regular Part Time
    Pay Rate
  • About Us

    With 35 owned properties, comprised of more than 8,400 guest rooms and 1.7 million square feet of banquet space, our properties and brands represent some of the finest facilities in the industry and a competitive edge for John Q. Hammons Hotels and Resorts!


    Mr. Hammons built properties that provide an exceptional guest experience. Our vision is to ensure we live up to Mr. Hammons standards of excellence by providing exceptional award winning facilities for each guest!

    Position Description

    Job Purpose:  

    Serve food to diners at counter or from a steam table or in a take-out setting

    Job Responsibilities: 

    • Display good customer relation skills and take initiative to greet guests in a friendly manner upon entering the Deli and ask they what they would like and provide answers to questions concerning the menu or preparation.
    • Record each transaction in the MICROS and collect payment.
    • Prepare sandwiches, salads and beverages to order and take food out to the guest in the Deli dining area or the pool area.
    • Respond to concerns of patrons as directed by supervisor.  Observe patrons to fulfill any additional requests and to perceive when the dessert has been completed.
    • Complete deli side work as deemed necessary by management.
    • Replenish supplies and prepare for the next shift.  Requisition food, paper and beverage supply according to the production inventory.
    • Total receipts at the end of shift and do necessary cashier reports.  Receive and deposit money from the day’s transactions.  Balance all banks and insure management have checked the paperwork for accuracy.
    • Ensure uniform and appearance is clean and professional.
    • Inspect Deli area for neatness and cleanliness.  Clean tables, counters, wash dishes during the shift to keep the area clean and presentable for guests.
    • Clean slicer, sandwich board, and station after each use and sanitize before, during and after shift.
    • Observe Health Department guidelines for food handling and sanitation so that guests and employees will not be in risk of cross-contamination.
    • Keep compartment sink, side boards, and refrigerators clean and sanitized. Date and rotate food on a daily basis.
    • Follow all company and safety and security policies and procedures; report accidents, injuries and unsafe work conditions to management; complete safety training and certifications. Maintain confidentiality of proprietary information and protect company assets.
    • Other duties as assigned.

    Job Skills:

    • Operation and Control — Control operations of equipment.
    • Active Listening — Give full attention to what other people are saying, take time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
    • Mathematic skills – Use mathematics to solve problems.
    • Speaking — Talking to others to convey information effectively.

    Job Qualifications


    • High School Diploma or equivalent preferred


    • Food & Beverage experience preferred

    Benefits and EEO

    Full-time associates are eligible for the following benefits:

    • Paid Time Off
    • Medical Insurance
    • Dental Insurance
    • Vision Insurance
    • Short-term and long-term disability
    • Company paid life with employee paid supplemental options
    • Matching 401-k with immediate vesting for eligible participating associates
    • Company Hotel Travel Discounts


    John Q Hammons Hotels & Resorts is an Equal Opportunity/Affirmative Action Employer
    Minorities/Females/Individuals with Disabilities/Protected Veterans 
    here to view EEO is the Law


    Note:  To be considered for this position, candidates MUST apply at www.jqhhotels.com/careers.


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