• Lounge Manager

    Location Name
    Richardson, TX Renaissance
    Location Address
    900 East Lookout
    Requisition ID
    2018-11455
    Category
    Hotel - Beverage Services/Bartender
    Schedule
    Varies upon business/AM&PM
    Employment Type
    Regular Full Time
    Pay Rate
    Salaried
  • About Us

    JQH logo

     

    With 35 owned properties, comprised of more than 8,400 guest rooms and 1.7 million square feet of banquet space, our properties and brands represent some of the finest facilities in the industry and a competitive edge for John Q. Hammons Hotels and Resorts!

     

    Mr. Hammons built properties that provide an exceptional guest experience. Our vision is to ensure we live up to Mr. Hammons standards of excellence by providing exceptional award winning facilities for each guest!

    Position Description

    Job Purpose:  

    To welcome patrons upon entry into lounge, preserve order among patrons, and protect hotel property.

    Job Responsibilities:  

    • Schedules staff for banquet bar and restaurant departments.
    • Addresses patron complaints.
    • Assign work tasks & coordinates activities of department staff to ensure appropriate staffing coverage in order to give prompt and courteous service to patrons.
    • Inspect lounge for neatness and cleanliness, and requisitions table linens and other supplies.
    • Interview, hire, and discharge department personnel.  Trains department employees.  Schedules work hours and keep time records of department associates.
    • Plans the overall beverage operations to include purchasing, training, staffing and guest relations.  Responsible for department budget and financial performance. 
    • Responsible for managing inventory and inventory control.
    • Design and implement programs/promotions that maximize revenue and profit.
    • Acts as Manager on Duty as scheduled.  Is responsible for evening/PM management of the property. 
    • Other duties as assigned.

    Job Skills:

    • Speak clearly and talk easily with all kinds of people to put them at ease.
    • Use judgment and reasoning to cope with emergencies, such as sudden illness, accident, or interrupted service.
    • Perform a variety of activities, changing activities often and sometimes without notice.
    • Plan and carry out an activity.
    • Plan the work of others.

    Job Qualifications:

    Education -

    • Associate Degree in Hotel and Restaurant Management, Business or related field.

    Experience -

    • Minimum two (2) years experience in lounge operations in a supervisory capacity, and two (2) years bartending experience; OR, an equivalent combination of education and experience

    Benefits and EEO

    Full-time associates are eligible for the following benefits:

    • Relocation:  Company paid or reimbursed relocation costs as agreed upon at time of hire
    • Paid Time Off
    • Medical Insurance
    • Dental Insurance
    • Vision Insurance
    • Short-term and long-term disability
    • Company paid life with employee paid supplemental options
    • Matching 401-k with immediate vesting for eligible participating associates
    • Company Hotel Travel Discounts

     

    John Q Hammons Hotels & Resorts is an Equal Opportunity/Affirmative Action Employer
    Minorities/Females/Individuals with Disabilities/Protected Veterans 
    Click 
    here to view EEO is the Law

     

    Note:  To be considered for this position, candidates MUST apply at www.jqhhotels.com/careers.

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