• Van Driver

    Location Name
    E. Peoria, IL Embassy Suites
    Location Address
    100 Conference Center Dr.
    Requisition ID
    2018-11483
    Category
    Hotel - Guest Services
    Schedule
    varies weekends included
    Previous Experience Preferred
    5 Years
    Employment Type
    Regular Full Time
    Pay Rate
    8.25
  • About Us

    With 35 owned properties, comprised of more than 8,400 guest rooms and 1.7 million square feet of banquet space, our properties and brands represent some of the finest facilities in the industry and a competitive edge for John Q. Hammons Hotels and Resorts!

     

    Mr. Hammons built properties that provide an exceptional guest experience. Our vision is to ensure we live up to Mr. Hammons standards of excellence by providing exceptional award winning facilities for each guest!

    Position Description

    Job Purpose:  

    To shuttle hotel guests during their stay by making it easier and more enjoyable to arrive, check in and stay at the property.

    Job Responsibilities: 

    • Drives incoming/departing hotel guests to hotel, airport, shopping center and miscellaneous destinations and assists guests with luggage.
    • Displays good customer relation skills and takes initiative to greet guests in a friendly manner.
    • Maintains lobby in a clean and tidy manner; this includes, but is not limited to ashtrays, trash, seating areas, front doors, floors, etc. Maintains the front porte-cochere by picking up trash, cleaning oil leaks, shoveling snow, melting ice, hosing off sidewalks, etc.
    • Explains features of guest room, such as operation of radio, television, telephone, etc.
    • Offers information pertaining to available services and facilities of hotel, points of interest and entertainment attractions.
    • Pages guests in the lobby, dining rooms or other parts of the property.  Delivers messages and runs errands.
    • Maintains courtesy van consisting of washing, cleaning, and fueling. Inspects van to ensure that it is in order and that supplies are adequate.
    • Raises, lowers and ensures proper handling of the American flag.
    • Ensure uniform and appearance is clean and professional,
    • Follow all company and safety and security policies and procedures; report accidents, injuries and unsafe work conditions to management; complete safety training and certifications. Maintain confidentiality of proprietary information and protect company assets.
    • Attends and participates in monthly front desk meetings. Other duties as assigned.

    Job Skills:

    • Carry out specific oral or written instructions, frequently following a routine.
    • Do the same task over and over, frequently in the same way.
    • Operation and Control — Controlling operations of equipment or systems.
    • Lift and carry things like luggage, trays of dishes, and bags of golf clubs.
    • Ability to establish a friendly relationship with all guests while anticipating their needs.

    Job Qualifications: 

    Education    

    • High School Diploma or equivalent preferred.

    Experience    

    • Two (2) years of driving experience.

    Licenses/Certifications    

    • CDL required for vans with more than 16 passenger capacity.

    Benefits and EEO

    Full-time associates are eligible for the following benefits:

    • Tips
    • Paid Time Off
    • Medical Insurance
    • Dental Insurance
    • Vision Insurance
    • Short-term and long-term disability
    • Company paid life with employee paid supplemental options
    • Matching 401-k with immediate vesting for eligible participating associates
    • Company Hotel Travel Discounts

      

    John Q Hammons Hotels & Resorts is an Equal Opportunity/Affirmative Action Employer
    Minorities/Females/Individuals with Disabilities/Protected Veterans 
    Click 
    here to view EEO is the Law

     

    Note:  To be considered for this position, candidates MUST apply at www.jqhhotels.com/careers.

    Options

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed