• Activities Attendant

    Location Name
    Branson, MO Chateau
    Location Address
    415 N. State hwy 265
    Requisition ID
    2018-11536
    Category
    Hotel - Other
    Schedule
    days and shifts vary to include holidays and weekends
    Previous Experience Preferred
    None
    Employment Type
    Seasonal
    Pay Rate
    $9.35
  • About Us

    With 35 owned properties, comprised of more than 8,400 guest rooms and 1.7 million square feet of banquet space, our properties and brands represent some of the finest facilities in the industry and a competitive edge for John Q. Hammons Hotels and Resorts!

     

    Mr. Hammons built properties that provide an exceptional guest experience. Our vision is to ensure we live up to Mr. Hammons standards of excellence by providing exceptional award winning facilities for each guest!

    Position Description

    Job Purpose:

     

    The purpose of this position is to meet or exceed guest expectations in the following capacities: Crawdaddies Kid’s Club, Sassafras Theatre, Indoor/Outdoor Pools, Fitness Room, and Tennis Courts.



    Job Responsibilities: 

     

    To ensure the defined JQH Revenue Management business practices and processes are properly executed and deliver positive performance results through:

     

    • Provide prompt, courteous, and professional service to customers and colleagues.
    • Establishing a friendly relationship with all guests/children while anticipating their needs.
    • Listening to guest complaints and responding with empathy.
    • Maintaining exceptional levels of cleanliness in all departments’ areas.
    • Keeping all areas of our department well-stocked with appropriate items for our guests’ convenience.
    • Having a basic knowledge of pool maintenance and cleaning.
    • Operational knowledge of fitness center equipment.
    • Mature judgment must be demonstrated while working with children.
    • Must show basic knowledge about other services available within our hotel and be able to communicate those services clearly and effectively.
    • Other duties as assigned.

     

    Job Skills:

     

    • Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects.
    • Resourceful team player who excels at building trusting relationships with customers and colleagues.
    • Productive worker with solid work ethic who exerts optimal effort in successfully completing tasks.

     

     

    Job Qualifications: 

     

    Education:

    • Must have a high school diploma or equivalent

     

    Experience:

    • Some customer service experience helpful, but not required; Must be at least 18 years old; Must be able to stand for long periods of time; Must have a cheerful and outgoing personality.

    Benefits and EEO

    Full-time associates are eligible for the following benefits:

    • Paid Time Off
    • Medical Insurance
    • Dental Insurance
    • Vision Insurance
    • Short-term and long-term disability
    • Company paid life with employee paid supplemental options
    • Matching 401-k with immediate vesting for eligible participating associates
    • Company Hotel Travel Discounts

      

    John Q Hammons Hotels & Resorts is an Equal Opportunity/Affirmative Action Employer
    Minorities/Females/Individuals with Disabilities/Protected Veterans 
    Click 
    here to view EEO is the Law

     

    Note:  To be considered for this position, candidates MUST apply at www.jqhhotels.com/careers.

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