• Greeter/Seater/Cashier

    Location Name
    Allen, TX Courtyard
    Location Address
    210 E. Stacy Rd.
    Requisition ID
    2018-12267
    Category
    Hotel - Guest Services
    Schedule
    Varying schedule
    Previous Experience Preferred
    3 Months
    Employment Type
    Regular Full Time
    Pay Rate
    10.50
    Hotel
    Courtyard
  • About Us

    Atrium Logo

    Atrium Hospitality is a leading hotel and asset management company, overseeing a portfolio of 84 hotels in 30 states licensed primarily through the Marriott, Hilton and Intercontinental brand families.  We strive to bring to life a culture that promotes the four simple values that drive our business: Perseverance, Respect, Service, and Teamwork.

    Position Description

    Job Purpose:  

    To greet guests upon entrance to the dining room, direct guests to appropriate seating, and record payments upon guest’s completion of the meal.

    Job Responsibilities: 

    • Schedule dining reservations and arranges parties or special services for diners.
    • Displays excellent customer relation skills and takes initiative to greet guests in a friendly manner and escorts them to tables provides menus and adds or removes place settings as required.
    • Responds to concerns of patrons as directed by supervisor.
    • Assign work tasks and coordinate activities of dining room personnel to ensure prompt and courteous service to patrons and fairness to servers.
    • Inspect dining room serving stations for neatness and cleanliness, and requisitions table linens and other dining room supplies for tables and serving stations.
    • Notify servers of new tables and notify line cooks of the arrival of large parties.
    • May train dining room employees.  May schedule work hours and keep time records of dining room workers.
    • Receive payment by cash, check, credit cards, vouchers, or automatic debits.  Issue receipts, refunds, credits, or change due to customers.
    • Follow all company and safety and security policies and procedures; report accidents, injuries and unsafe work conditions to management; complete safety training and certifications. Maintain confidentiality of proprietary information and protect company assets.
    • Ensure uniform and appearance is clean and professional.  Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
    • May assist in planning menus.  May prepare beverages and expedite food orders. 
    • May total receipts, at end of shift, to verify sales and clear cash register.  May collect payment from customers.
    • Other duties as assigned.

    Job Skills:

    • Speak clearly and talk easily with all kinds of people to put them at ease.
    • Use judgment and reasoning to cope with emergencies, such as sudden illness, accident, or interrupted service.
    • Perform a variety of activities, changing activities often and sometimes without notice.
    • Plan and carry out an activity.
    • Plan the work of others.

    Job Qualifications: 

    Education    

    • High School Diploma or equivalent preferred.

    Experience

    • None required.

    Benefits and EEO

    Full-time associates are eligible for the following benefits:

    • Paid Time Off
    • Medical Insurance
    • Dental Insurance
    • Vision Insurance
    • Short-term and long-term disability
    • Company paid life with employee paid supplemental options
    • Matching 401-k with immediate vesting for eligible participating associates
    • Company Hotel Travel Discounts

    Working for Atrium Hospitality offers more than a great job; it offers the ability to make a difference in a meaningful way every day. Whether you are a recent graduate, new to the industry, or an experienced professional, Atrium provides extraordinary opportunities for growth and competitive compensation and benefits in an exciting, customer-centric workplace.

     

    Atrium Hospitality is an Equal Opportunity/Affirmative Action Employer
    Minorities/Females/Individuals with Disabilities/Protected Veterans 
    Click 
    here to view EEO is the Law

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