Maintenance Supervisor

Huntsville, AL Embassy Suites
800 Monroe St.
Requisition ID
Hotel - Maintenance and Engineering
Employment Type
Regular Full Time
Pay Rate

About Us

With 35 owned properties, comprised of more than 8,400 guest rooms and 1.7 million square feet of banquet space, our properties and brands represent some of the finest facilities in the industry and a competitive edge for John Q. Hammons Hotels and Resorts!


Mr. Hammons built properties that provide an exceptional guest experience. Our vision is to ensure we live up to Mr. Hammons standards of excellence by providing exceptional award winning facilities for each guest!

Position Description

Job Purpose:

The Maintenance Engineer will be responsible primarily for general maintenance and repairs in guest suites, meeting space, restaurant and common areas. Guest Suite and public area entry-level preventative maintenance are included. The maintenance engineer will also perform some repairs on mechanical, electrical, plumbing, kitchen, and laundry equipment.

Job Responsibilities: 

  • Maintain hotel, pool, and surrounding area, performing minor and routine painting, plumbing, electrical wiring, HVAC functions, and other related maintenance activities, using hand tools.
  • Notify management concerning need for major repairs or additions to lighting, heating, and ventilating equipment.
  • Respond to guest requests for service according to company policy.  Keep records of rooms completed.
  • Ensure all phone equipment is in working order and notify management of all needed repairs.
  • Observe equipment and utility meter readings on a daily basis.
  • Stay accessible to Chief Engineer, MOD, and all operating departments of the hotel.
  • Maintain files of Material Safety Data Sheets and follow safe work practices including Lock Out Tag Out program.
  • Notify Chief Engineer of all equipment and supply needs through inventory and Par levels.
  • Ability to learn and respond to all emergency procedures.
  • Displays good customer relation skills and takes initiative to greet guests in a friendly manner.
  • Follow all company and safety and security policies and procedures; report accidents, injuries and unsafe work conditions to management; complete safety training and certifications. Maintain confidentiality of proprietary information and protect company assets.
  • Ensure uniform and appearance is clean and professional.  
  • Reports to work for scheduled shift, on time and in uniform in accordance with company policy.
  • Other duties as assigned as assigned.

Job Skills:

  • Ability to work well under pressure and handle multiple tasks at once
  • Ability to perform assigned duties with attention to detail, speed, accuracy, follow through, courtesy, cooperativeness and work with a minimum of supervision
  • Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger
  • Use arithmetic to measure, compute amount of materials to use, and to inspect product to be sure it conforms to requirements.
  • Lift and move materials and products.
  • Climb and balance self.
  • Work outdoors in all kinds of weather.

Job Qualifications: 


  • High School Diploma or equivalent; training in vocational schools, related on-the-job experience, or an associate's degree.


  • One (1) year in maintenance related work and six (6) months of supervisory experience.


  • As required by local, state or federal regulation.

Benefits and EEO

Full-time associates are eligible for the following benefits:

  • Paid Time Off
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Short-term and long-term disability
  • Company paid life with employee paid supplemental options
  • Matching 401-k with immediate vesting for eligible participating associates
  • Company Hotel Travel Discounts


John Q Hammons Hotels & Resorts is an Equal Opportunity/Affirmative Action Employer
Minorities/Females/Individuals with Disabilities/Protected Veterans 
here to view EEO is the Law


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