Director of Event Operations

Murfreesboro, TN Embassy Suites
1200 Conference Center Blvd.
Requisition ID
2017-9640
Category
Hotel - Event Planning
Schedule
Sun - Sat 8a-5p;3p-11p
Employment Type
Regular Full Time
Pay Rate
--

About Us

JQH logo

 

With 35 owned hotels comprised of more than 8,400 guest rooms and over 1.7 million square feet of event space, John Q. Hammons Hotels and Resorts is one of the most recognized award winning companies for multiple brands.    

 

Mr. Hammons built properties that provide an exceptional guest experience.  Our vision is to ensure we live up to Mr. Hammons standards of excellence for guest service and company performance.  The Director of Event Operations for the Embassy Suites by Hilton Nashville SE Murfreesboro, TN is a key leadership position that helps make our vision a reality!

Position Description

Job Purpose:

To schedule banquets, parties, etc., ensuring all arrangements are made so as to provide the customer with a very high level of service and quality. 

Job Responsibilities:

  • Determine amount of future business and work load requirements with information gathered from sales department.
  • Requisition required help and instruct work expectations for banquets.
  • Meet with function group leaders to determine last minute changes and discuss various set-up arrangements.
  • Ensure proper service to clients during the banquet.
  • Ensure proper cleaning of all equipment after function is completed.
  • Supervise assigned banquet personnel: hiring, terminating, training and developing.
  • Schedule banquets, parties, etc.
  • Assist personnel in setting up a function room to the desired specifications set forth by the sales office.
  • Other duties as assigned.

Job Skills:

  • Read and interpret business records and statistical reports.
  • Use mathematical skills to interpret financial information and prepare budgets.
  • Analyze and interpret policies established by administrators.
  • Understand government regulations covering business operations.
  • Make business decisions based on production reports, similar facts, and experience.
  • Deal with the general public, customers, employees, union and government officials with tact and courtesy.
  • Plan and organize the work of others.
  • Change activity frequently and cope with interruptions.

Job Qualifications:

Education -

  • Bachelors Degree in Hotel Management required.

Experience -

  • Two (2) years supervisory experience in banquet operations with three (3) years hotel operations experience; OR, an equivalent level of education and experience.

Benefits and EEO

Full-time associates are eligible for the following benefits:

  • Relocation:  Company paid or reimbursed relocation costs as agreed upon at time of hire
  • Paid Time Off
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Short-term and long-term disability
  • Company paid life with employee paid supplemental options
  • Matching 401-k with immediate vesting for eligible participating associates
  • Company Hotel Travel Discounts

 

John Q Hammons Hotels & Resorts is an Equal Opportunity/Affirmative Action Employer
Minorities/Females/Individuals with Disabilities/Protected Veterans 
Click 
here to view EEO is the Law

 

Note:  To be considered for this position, candidates MUST apply at www.jqhhotels.com/careers.

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