Executive Meeting Manager

Rogers, AR Embassy Suites
3303 Pinnacle Hills Pkwy.
Requisition ID
2017-9684
Category
Hotel - Marketing and Sales
Schedule
Days
Previous Experience Preferred
1 Year
Employment Type
Regular Full Time
Pay Rate
DOE

About Us

With 35 owned properties, comprised of more than 8,400 guest rooms and 1.7 million square feet of banquet space, our properties and brands represent some of the finest facilities in the industry and a competitive edge for John Q. Hammons Hotels and Resorts!

 

Mr. Hammons built properties that provide an exceptional guest experience. Our vision is to ensure we live up to Mr. Hammons standards of excellence by providing exceptional award winning facilities for each guest!

Position Description

Job Purpose: 

To sell and service group and catering events that qualify based upon selective sell targets of sleeping rooms and meeting space, not to exceed 75 rooms during peak night or 150 people per event.

Job Responsibilities:  

  • Receive and respond to all customer inquiries within four business hours. Negotiate and capture all profitable Rooms & Catering business in accordance with selective selling guidelines.
  • Prepare and send requested collateral materials to designated clients or guests. Common collateral materials might include catering menus, brochures, meeting room layout & seating capacity diagrams, area maps & brochures.
  • Prepare and send requested proposals and contracts to designated potential clients.
  • With each customer, coordinate all details pertaining to "Rooming Lists" to include room types, shared rooms, room locations, handicap-accessible rooms, room billing, etc.
  • Continuously educate Event Planners on hotel procedures, such as: meal guarantees, set-up styles, payment terms, available hotel services, etc.
  • Coordinate all details to appear on each "Banquet Event Order." Details to coordinate may include meeting room set-up specifications, banquet food & beverage items, audio/visual equipment & billing details.
  • On a regular basis, distribute final Rooming Lists and Banquet Event Orders to all applicable service staff, including the Banquet Service Staff, the Food Preparation Staff and the Rooms Division.
  • Conduct site inspections. Entertain qualified potential clients in accordance with JQH policies.
  • In a timely, accurate and consistent manner, document and report all sales activities as required.
  • Maintain an active list of top accounts to ensure continuous relationship building activities. Top accounts should be contacted, visited, entertained, etc. frequently.
  • Perform other services and duties as requested by the General Manager. May be called on to host functions and participate in, or conduct sales blitzes, travel and work extended hours to achieve departmental goals.
  • Other duties as assigned.

Job Skills:

  • Exhibit computer skills to include word processing, spreadsheet, and familiarity with brand specific property Management System(s).
  • Exercise excellent communication, presentation, organization, time management and listening skills.
  • Use analytical skills for measuring business potential and value to the hotel.

Job Qualifications:   

Education    

  • Bachelors Degree or University in Hospitality, Business, Marketing, or related field

Experience    

  • Minimum one (1) year experience in Convention Services, Banquet, Hotel Sales, Marketing, ; OR equivalent education and experience.

Benefits and EEO

Full-time associates are eligible for the following benefits:

  • Salary:  Excellent base pay with a lucrative commission incentive program that pays out quarterly.
  • Relocation:  Company paid or reimbursed relocation costs as agreed upon at time of hire
  • Paid Time Off
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Short-term and long-term disability
  • Company paid life with employee paid supplemental options
  • Matching 401-k with immediate vesting for eligible participating associates
  • Company Hotel Travel Discounts

 

John Q Hammons Hotels & Resorts is an Equal Opportunity/Affirmative Action Employer
Minorities/Females/Individuals with Disabilities/Protected Veterans 
Click 
here to view EEO is the Law

 

Note:  To be considered for this position, candidates MUST apply at www.jqhhotels.com/careers.

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