Albuquerque, NM Embassy Suites
1000 Woodward Place NE
Requisition ID
Hotel - Spa Services
AM/PM Holiday availability Monday-Sundays
Previous Experience Preferred
1 Year
Employment Type
Regular Full Time
Pay Rate

About Us

With 35 owned properties, comprised of more than 8,400 guest rooms and 1.7 million square feet of banquet space, our properties and brands represent some of the finest facilities in the industry and a competitive edge for John Q. Hammons Hotels and Resorts!


Mr. Hammons built properties that provide an exceptional guest experience. Our vision is to ensure we live up to Mr. Hammons standards of excellence by providing exceptional award winning facilities for each guest!

Position Description

Job Purpose:  

Administer professional, personalized skin care treatments and service to our guests.

Job Responsibilities: 

  • Display good customer relation skills and take initiative to greet guests in a friendly manner.
  • Understand and use universal precautions when providing services.
  • Maintain the highest level of product knowledge of skin conditions and customize treatments based on present skin condition.
  • Educate guest about proper skin care. Recommend products for home use.
  • Give all treatments on services’ menu in their category.
  • Have knowledge of and suggest to the guest other beneficial treatments offered in the spa.
  • Have knowledge of ingredient(s) of product(s) and their benefits to the client.
  • Answer guest questions in knowledgeable and professional manner.
  • Begin and end all treatments on time.
  • Ensure that work areas are clean and set according to procedures.
  • Complete commission/hours/tips sheet and turn in on assigned dates to the Spa Director.
  • Inform leads of product needs.
  • Follow all company and safety and security policies and procedures; report accidents, injuries and unsafe work conditions to management; complete safety training and certifications. Maintain confidentiality of proprietary information and protect company assets.
  • Ensure uniform and appearance is clean and professional.
  • Other duties as assigned by the Spa Director

Job Skills:

  • Ability to explain various treatment/services to guests.  Ability to converse with guest about appropriate content during service time.  Ability to upsell services and retail products.
  • Strong team player with excellent customer service skills for conversation and up-selling of retail products. 
  • Understand and use universal precautions when providing services.
  • Maintain the highest level of product knowledge on spa services offered, ingredient(s) of product(s) and their potential benefits to the client.
  • Command of the English language, with the ability to explain various treatment/services to guests and to converse with guest about appropriate content during service time.

Job Qualifications: 

Education -

  • High School Diploma or GED.

  Experience -

  • Hospitality experience preferred. Two (2) years as an esthetician preferred. 

Licenses/Certifications - 

  • Current State License within state.  

Benefits and EEO

Full-time associates are eligible for the following benefits:

  • Paid Time Off
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Short-term and long-term disability
  • Company paid life with employee paid supplemental options
  • Matching 401-k with immediate vesting for eligible participating associates
  • Company Hotel Travel Discounts


John Q Hammons Hotels & Resorts is an Equal Opportunity/Affirmative Action Employer
Minorities/Females/Individuals with Disabilities/Protected Veterans 
here to view EEO is the Law


Note:  To be considered for this position, candidates MUST apply at


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