Sweet Shoppe

Location Name
Branson, MO Chateau
Location Address
415 N. State hwy 265
Requisition ID
Hotel - Other
days and shifts to include holidays and weekends
Previous Experience Preferred
Employment Type
Pay Rate

About Us

With 35 owned properties, comprised of more than 8,400 guest rooms and 1.7 million square feet of banquet space, our properties and brands represent some of the finest facilities in the industry and a competitive edge for John Q. Hammons Hotels and Resorts!


Mr. Hammons built properties that provide an exceptional guest experience. Our vision is to ensure we live up to Mr. Hammons standards of excellence by providing exceptional award winning facilities for each guest!

Position Description

Job Purpose: 


To perform a combination of duties in an efficient, quiet and effective manner that facilitates food service and thereby provides a positive impression for the guest.


Job Responsibilities:  


  • Greets the guest upon entering the Sweet Shoppe and asks them what they would like.
  • Answers questions concerning the menu items and preparation.
  • Records each transaction in the MICROS and collects payment.
  • Garnishes and decorates dishes preparatory to serving.
  • Serves patrons at their table on occasion.
  • Observes patrons to fulfill any additional requests and to perceive when the dessert has been completed.
  • Completes Sweet Shoppe side work as deemed necessary by management.
  • Replenishes supplies and prepares for the next shift.
  • Responds to concerns of patrons as directed by supervisor.
  • Inspects Sweet Shoppe area for neatness and cleanliness.
  • Requisitions food, paper and beverage supplies according to the production inventory.
  • Totals receipts at the end of shift and does necessary cashier reports.
  • Receives and deposits money from the day’s transactions.  Balances all banks and insures management has checked paperwork for accuracy.
  • Cleans tables, counters, washes dishes during the shift to keep area clean and presentable for guests.
  • Reports to work for scheduled shift, on time and in uniform in accordance with company policy.
  • Knows and complies with all company policies and procedures pertaining to this position and its duties.
  • If functioning in a Lead capacity: (a) takes responsibility for assigning employees tasks during their shift to assure smooth operating (b) helps in scheduling, requisitioning and ordering.
  • Other duties as assigned.


Job Skills:

  • Good communication skills
  • Mathematical skills


Job Qualifications: 

Education -

  • None required

Experience -

  • None required.

Benefits and EEO

Full-time associates are eligible for the following benefits:

  • Paid Time Off
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Short-term and long-term disability
  • Company paid life with employee paid supplemental options
  • Matching 401-k with immediate vesting for eligible participating associates
  • Company Hotel Travel Discounts


John Q Hammons Hotels & Resorts is an Equal Opportunity/Affirmative Action Employer
Minorities/Females/Individuals with Disabilities/Protected Veterans 
here to view EEO is the Law


Note:  To be considered for this position, candidates MUST apply at www.jqhhotels.com/careers.


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