Banquet Captain

Loveland, CO Embassy Suites
4705 Clydesdale Pkwy.
Requisition ID
2017-9856
Category
Hotel - Event Planning
Schedule
TBD- Some weekend day required
Previous Experience Preferred
3 Months
Employment Type
Regular Full Time
Pay Rate
13

About Us

Are you friendly and engaging? Do you have a passion for serving others? Then look no further!

 

Join our amazing team at Embassy Suites Loveland Hotel, Spa & Conference Center and help us make a difference in the lives of others by providing award-winning hospitality!

 

Embassy Suites Loveland Hotel, Spa & Conference Center is a full-service, all-suites, award winning hotel owned and managed by John Q. Hammons Hotels (JQH), the largest independent developer of first-class full service hotels in the United States.

 

With Embassy Suites Loveland and JQH you can enjoy great benefits, and a competitive compensation package.

 

We welcome you to come and discover your next career opportunity and become a part of the Embassy Suites family.

 

Position Description

Job Purpose:  

To plan the serving details for banquets, receptions, and other social functions.

Job Responsibilities: 

  • Display good customer relation skills and take initiative to greet guests in a friendly manner.
  • Guide, direct, and motivate subordinates — Provide guidance and direction to subordinates, including setting performance standards and monitoring performance.
  • Requisition additional help as required by banquet schedule.
  • Direct setting up of tables, and decorations.
  • Plan the serving order and orchestrates its completion in a timely, quiet and courteous manner.
  • Direct wait staff and set up staff.  Train all set up and wait staff. Ensure that waiters and waitresses are ready to serve meal when it is prepared.
  • Take the initiative to greet guests in a friendly and warm manner and ensure all needs are met. 
  • Observe guests to fulfill any additional requests, to perceive when next course should begin, or when meal is completed.
  • Aid in the operation of the banquet department.
  • Ensure proper banquet check control.
  • Actively participate in room set up and service.
  • Inventory equipment.
  • Display awareness and compliance with security, safety, emergency and energy procedures.
  • Relieve banquet manager and operate the department.
  • Follow all company and safety and security policies and procedures; report accidents, injuries and unsafe work conditions to management; complete safety training and certifications.  Maintain confidentiality of proprietary information and protect company assets.
  • Ensure uniform and appearance is clean and professional.
  • Other duties as assigned.

Job Skills:

  • Use judgment and reasoning to cope with emergencies such as sudden illness, accident, or interrupted service.
  • Perform a variety of activities, changing activities frequently and sometimes without notice.
  • Plan and carry out an activity, such as a card party or dance.
  • Plan the work of others.

Job Qualifications:   

Education   

  • High School Diploma or equivalent preferred.

Experience   

  • Minimum six (6) months experience in banquets or catering food service.

Benefits and EEO

Full-time associates are eligible for the following benefits:

  • Paid Time Off
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Short-term and long-term disability
  • Company paid life with employee paid supplemental options
  • Matching 401-k with immediate vesting for eligible participating associates
  • Company Hotel Travel Discounts

 

John Q Hammons Hotels & Resorts is an Equal Opportunity/Affirmative Action Employer
Minorities/Females/Individuals with Disabilities/Protected Veterans 
Click 
here to view EEO is the Law

 

Note:  To be considered for this position, candidates MUST apply at www.jqhhotels.com/careers.

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